general conditions
GENERAL CONDITIONS
RESPONSIBLE FOR THE WEBSITE
Headline: DELATON, SL
Home:LLEVANT, 1, PARCELA 3, POL. IND. CAN MASCARÓ, LA PALMA DE CERVELLÓ, 08756 BARCELONA
CIF: B65021882 Phone: 933 715 847
E-mail: starksys@starksys.com
GENERAL
These conditions regulate and are applicable to all sales made by almenibor, from its web page accessible through from the URL http://www.starksys.com
Placing any order assumes that you have read and accepted these conditions of sale. If you want you can print a copy of this document, in order to facilitate future references as well as your knowledge.
These General Conditions will remain in force and will be valid for as long as they are accessible through of the Website, notwithstanding that DELATON reserves the right to modify, without prior notice, both the General Conditions, where appropriate the Individuals, as well as any of the legal texts that are exposed on the website. In any case, access to the Website after its modification, inclusion and / or substitution implies the acceptance of the same by the user.
ACCESS AND REGISTRATION TO THE WEBSITE
Access and consultation of the catalog of products and / or services published on the Website http://www.starksys.com it is free and free, registration is not necessary of the users.
Similarly, in order to start the process of hiring the products and / or services displayed on the Website, it is essential that users register as a user, following the instructions provided then.
REGISTRATION REQUIREMENTS AS A USER
It is an essential requirement to be able to register as a user to be older 18 years and provide through the form provided by DELATON through the Website, all the required data and identified as mandatory. The registered user assumes that his account User is personal and non-transferable, being able to register on the Site Web both physical persons and legal persons.
Every registered user will have a password of access, which will be in any case, personal, non-transferable. The user could modify or recover said password at any moment, by following the procedure provided on the Website. In no case will DELATON know said password, that will remain on DELATON systems encrypted.
By virtue of the foregoing, it is the user's obligation to notify immediately DELATON any fact that allows the improper use of identifiers and / or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to their immediate cancellation. As long as such events are not reported, the provider will be exempt from any liability that may arise of the improper use of identifiers or passwords by third parties Not allowed.
LEAVE AS A REGISTERED USER
The legal relationship derived from registration as a Client of the Website has an indefinite duration. Whatever of the parts could terminate or suspend this relationship contractual unilaterally at any time and without further cause that their will in this regard, without prejudice to the obligations derived of the formalization of orders prior to termination of the relationship. The Client may exercise unilaterally the right of termination through the cancellation process of counts.
In any case, once the cancellation has been made, the user will be able to request a new registration, being safe the lender's power of not admitting said registration in case of conflict or controversy raised between the parties, that is to be resolved or that has ended with acknowledgment of fault or negligence of the user and / or damage to the provider, to your collaborators and associates or to your users, clients or potentials customers.
ELECTRONIC PRODUCT PROCUREMENT PROCESS
PRODUCTS AND SERVICES
The products and services offered, and the characteristics of the themselves as well as their wreck appear on the screen.
DELATON reserves the right to decide, at any time, the products and / or services offered in http://www.starksys.com . DELATON can at any time add products and / or services to those offered. Likewise, DELATON may withdraw or stop offering, without prior notice, any of the products and / or services offered in http://www.starksys.com .
Once on the Website http://www.starksys.com , and to access to contract the products and / or services, the user should to follow the instructions indicated in the purchase process, which supposes the reading and acceptance of the general conditions of purchase, and features described in http://www.starksys.com .
PRODUCT INFORMATION AND AVAILABILITY
All the information related to the products and / or services offered by DELATON for their Online Channel, they will be published through of the Website, indicating the following information regarding each one of them:
Product image, title, description, measurements, import with VAT incl.
DELATON may, at any time, add new products and / or services to those included in the Website, understood, except that is provided otherwise, that such new Products shall be governed by the provisions of the General Conditions in force at that time.
PRODUCTS
DELATON aims to guarantee the disposition of all products and / or services that it advertises in http://www.starksys.com . However, in the event that any product is not available, or if it has been exhausted, it will be reported to the customer the following form: By mail.
If the product and / or service is not available, and advising the user, DELATON may supply the user of a product and / or service similar in characteristics without price increase, in which case, the user may accept or reject it exercising the right of withdrawal and termination of the contract.
In case of unavailability of all or part of the order, and the rejection of the products of substitution by the user, the refund previously subscriber, will be made reimbursement by the same form of payment used.
SERVICES
For the provision of the service, DELATON, will give; access to user as follows: By email.
PHASES OF THE ELECTRONIC CONTRACTING PROCEDURE
Once the user has selected the products and / or services offered by DELATON, the user must follow the phases of the contracting process indicated below:
–Validation of Shopping Cart: the User, once finished the selection of the products that you want to contract, you should validate your shopping cart, in which you will be shown the products selected, the number of units, their price, discount if any and shipping costs.
– Provide Billing and Shipping Data: the User, once you validate your shopping basket, you should provide DELATON the invoicing and shipping data of the products, having to expressly accept, by marking the corresponding box, of these Conditions of Contract. In case of do not check the acceptance box, the Website will not allow you to go ahead with the hiring process.
3 - Select the Payment Method: the User, once they provide the billing information and, where appropriate, the shipping data, should select the payment method. DELATON currently validates the following Payment method: Credit card & oacute; debit.
4 - Payment of the total economic amount: the User, will be; automatically redirected by the system to the platforms online payment (POS) of the corresponding banking entities.
5 - Confirmation of Purchase: DELATON, will send to the client at the time of the effective payment of the purchase by part of the Client, a confirmation e-mail of the order, later one of when it has been processed, is ready for your shipment.
ECONOMIC CONDITIONS AND PAYMENT METHODS.
ECONOMIC CONDITIONS
All the products and / or services offered on the Website are associated the final price of the product, as well as, where appropriate, the possible discounts that are applicable to said purchase.
The prices shown on the Website are exclusively applicable to the Products offered through said Channel and during the time that they remain published.
The prices of the Products are always shown in euros and VAT included, as well as any other applicable tax, being those in force and legally applicable at that time.
DELATON expressly reserves the right to change prices in any time, without prior notice. However, in any In any case, the current rates indicated on the Website will apply at the time of making the corresponding order.
PAYMENT METHODS.
To proceed with the payment, the Client must follow each and every one of the instructions shown in phase 3 of the hiring process electronic, previously described.
All the means of payment arranged by DELATON, are subject to checks and authorizations by the issuing entities of the payment method (card issuers and / or payment account issuers), but if said entity does not authorize payment, it will not be possible; continue with the purchase procedure started, being automatically canceled the order, and understood not to have made the sale of the Product or Products requested.
The charge of the price of the Products, of the costs of the shipping service - if applicable-, as well as any resulting taxes of application, only will be done at the time to formalize the order. Shipping charges are included for the entire Spanish territory to peninsula, Andorra, less rest of the world. If in doubt, contact us on 933 715 847.
To carry out the electronic payment, you have installed a e-commerce payment gateway provided by entities bank enabled for them. All data provided to DEALTON for these purposes, they are duly encrypted to guarantee the maximum security and confidentiality of them, staying on a server Secure certified according to the "Secure Socket Layer" (SSL) protocol.
SHIPPING CONDITIONS OF PRODUCTS
Products whose purchase has been made through the Site DELATON website will be sent to the postal address indicate on the order form, not being able to correspond to a post office box or public places, such as the street public, squares, stations, airports or the like.
HOME DELIVERY
In case of request for delivery of the order at home, the delivery is generally, within a period of 5 to 15 working days from the confirmation of the order, in the postal address that has been included in the order data, except due to force majeure. The delivery note will be shipped together with the Product o Products as well as the invoice.
PRODUCT
The request will be delivered to the address designated by the user at the time of purchase.
The delivery scope is in the following areas: Spain peninsula, Andorra.
RIGHT OF WITHDRAWAL OF ORDERS
The User has recognized the right of withdrawal of the purchase carried out through the Website, and therefore, if you are not satisfied, could return the Product within a maximum period of fourteen (14) natural days since you have acquired ownership of the product / s or from the formalization of the contract in the case of hiring of service provision.
The right of withdrawal may be exercise through the following channels:
Through the After Sales Service of the establishment of the Network of Distribution of DELATON closest, always providing Proof of Purchase.
Through the Website, filling out the web form attached to the refund request.
Contacting the Customer Service, where it will indicate the steps to follow.
The return will include: the amount of the purchase and if existed, delivery costs. The return will be made in the same means of payment with which the Product was purchased, discounting the costs of return that will be borne by the customer.
The Client shall return the products subject to withdrawal without any undue delay and in any case no later than within 14 calendar days from the date you communicate your decision to withdraw.
The refund of the amount corresponding to the withdrawal will be made within 14 calendar days from the date it was effectively and unequivocally communicated the decision of withdrawal of the contract and provided that the goods or products have been previously received object of withdrawal, otherwise, may withhold disbursement until the receipt of said goods or until the Client certifies the return of the goods.
The following are excluded from the right of withdrawal:
The provision of services, once the service has been completely executed.
The supply of goods or services made according to to Customer's specifications or clearly personalized.
The supply of sealed goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
The provision of sound recordings or sealed video or of sealed software that has been unsealed by the Customer after delivery.
The provision of digital content (that is not provided on a material medium) when the execution has already started. The Client expressly knows that once the digital download has started you will lose the right to withdrawal.
Any other good or service covered in art. 103 of RDL 1/2007, November 16.
The Client will be responsible for the decrease in value of the goods resulting from a manipulation of the same different to that necessary to establish its nature, its characteristics or its operation. In any case, for the purposes of making use of the right of withdrawal, it is necessary that the Products are returned in their original packaging together with the invoice, in the event that they are returned without said original packaging or with damage the amount to be paid to the Client for the return of the product will be diminished in the corresponding amount. Before returning the Product, the Customer must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.
WARRANTY
When the Product or Products purchased present a lack of conformity for not corresponding to the characteristics offered, they will present defects that prevent its normal use according to its nature, or not offer the benefits described for it, the Client will have; Right to clean-up of the acquired property within a period of 14 days from the purchase and under the conditions and with the regulated means of proof in the Consolidated Text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of the Point of Sale to check the veracity of the defects, their origin and the moment of their appearance. In case of online sale, the customer should send an email attaching a photograph of the product.
CUSTOMER SERVICE AND AFTER SALES
Any query, suggestion, complaint or claim regarding The online sale of the Products can be done through our Customer Service Department:
E-mail: starksys@starksys.com
Telf.: 933 715 847.
PROCESSING OF PERSONAL DATA
All the information provided during the hiring process will be stored by DELATON, in its capacity as manager and manager of the Website, as & iacute; as data processor of the order on behalf of the Point of Sale, which for all purposes will be the File Manager with the personal data of the Clients that have actually made the purchase sale.
The data collected will be made available to the company of transport and logistics in charge of making the delivery of the item acquired through the web page http://www.starksys.com as well as any other operator involved in the purchase process, and / or delivery, for the purposes of contract fulfillment or contracts with the client and the relationships derived from them. In In any case, before communicating any personal data to any third party of the Client, this should expressly accept it previously.
In the same way, and unless the Client has shown his opposition express, the user expressly consents to the processing of their data personal to send information of interest, news and offers on DELATON products and services through any medium, including mail, email, SMS or the like. For unsubscribe from the advertising communications delivery service you can do it through http://www.starksys.com or request it according to the provisions of the Privacy Policy from starksys.
Also the user can go, to exercise your access rights, rectification, cancellation and opposition to DELATON with CIF B650218882 and with address at C / Llevant, 1, parcela 3, Pol. Ind. Can Mascar & oacute ;, La Palma de Cervell & oacute ;, Barcelona, ??or through email addressed to almenibor@almenibor.com crediting his identity in both cases. The processing of personal data by part of the DELATON, the Points of Sale, as & iacute; like any other information requested for access and use of the Website, shall be governed; by the provisions of the Privacy Policy of the website http://www.starksys.com
GENERAL
The present conditions have been exposed with due notice, in accordance with current legislation. Also, DELATON puts at your disposal these General Conditions, so that they can be stored and reproduced, thus complying with with duty legal information prior.
DELATON reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website, the functionalities of it and / or of the contents incorporated therein. You expressly acknowledge and agree that DELATON may at any time interrupt, deactivate and / or cancel access and / or use of the Website, without DELATON is responsible for it.
In the event that any provision or provisions of these General Conditions were considered null or unenforceable, in their entirety or in part, by any court, tribunal or administrative body competent, such nullity or inapplication will not affect; at remaining provisions. In this case, the clause or clauses affected will be replaced by one or more others that have the effects more similar to those of the substituted ones.
APPLICABLE LEGISLATION AND COMPETENT JURISDICTION
The parties expressly agree that this contract will be governed; and it will be interpreted, in all its terms and conditions, in accordance with the current Spanish legislation.
The parties expressly submit, for any questions or discrepancies that may arise due to the interpretation, compliance and execution of this contract, to the jurisdiction and competence of the Courts and Tribunals corresponding to the buyer's domicile or to those of the place of fulfillment of the contractual obligation
To submit claims in the use of our services, you can contact by mail to the indicated electronic or physical address in the Identification section, we committed to seek at all times a friendly solution to the conflict.
Last update: 06/29/2020